Meet The Optima Service Team

December 23, 2009 10:24 pm

Paul Stott – Operations Manager – BSc (Hons) Paul has extensive experience in setting up and running teams to effectively provide a wide range of quality services covering most aspects of utility management. With his vast experience in the energy market, Paul has allied the Optima Services team’s considerable experience in the energy management field to the powerful features of the Optima software, resulting in cost-effective solutions to match customers’ exact requirements in energy procurement, invoice validation, tenant billing, energy management reporting, financial forecasting, budget tracking and accruals and metering solutions.

James Miller – Bureau Manager  BSc (Hons)  James’ experience is based on delivering a wide range of specialist energy procurement and bureau services to organisations seeking to outsource some or all of their energy management functions. Optima’s customers benefit from his wealth of experience in energy procurement and management services, on both the supply and the energy buyer sides of the equation. This unique insight makes the service a natural complement to the day-to-day use of Optima Energy software, whereby customers benefit from the value of the Optima Services team to provide accurate, secure and efficient management of energy data.

Gemma Black – ISBA Account Manager – BA (Hons) Having worked her way up from Renewals Administrator to Broker Sales Manager at an independent energy supplier for 5 years, and since 2008, acted as Senior Account Manager at a successful energy consultancy managing 5 of the 8 major accounts, Gemma brings to the Optima service team a considerable wealth of experience and skills in portfolio management, invoice validation and query resolution involving all utilities including electricity, gas and water. Gemma has vast experience using the Optima software to obtain the best energy solutions for schools within the Independent Schools Bursars Association (ISBA), as she used Optima software in her previous employment as a tool to provide ISBA schools with competitive energy proposals. Through this connection Gemma worked closely with Paul Stott, Optima Operations Manager, and has been the ISBA Account Manager for Optima since April 2009. Steve Wright, Managing Director, says: “We all warmly welcome Gemma to Optima Energy Management. In fact, Gemma previously worked in the energy market using Optima software in previous employments, so we were all the more delighted when she decided to join our team. With her impressive track record, Gemma will provide ISBA with further valuable support to enable us to continue to provide best value.” 

Zaman Khan – Service Data Analyst – BSc (Hons) For over 2 years, Zaman has been Optima’s Service Data Analyst. In his role, Zaman focuses on promoting a performance culture based on accurate data, driving through software innovation and superior data analysis at the heart of Optima. Zaman joined Optima with extensive data manipulation experience within the Public Sector, having worked within a number of IT projects at the Birmingham City Council, DCA (Department of Constitutional Affairs) and HMCS (Her Majesty’s Courts Service).  His position strengthens Optima’s value proposition as we drive to expand our energy management services in supporting the public sector. The position consolidates Optima’s leading position in delivering continuously improving services to our clients and underlines our commitment to working in partnership with both the private and public sectors to provide energy management services which fully provide reductions in energy consumption and costs and increase efficiency and profit. Zaman explains: “I am proud that we are developing new and innovative services at a time when organisations are experiencing the toughest of economic times. I believe that the Optima service team has a track record in delivering energy management solutions that identify substantial savings and reduce energy consumption. Furthermore, we will continue to do so as we uniquely position ourselves to help organisations better meet the Carbon Reduction Commitment and eliminate energy waste altogether.”

Caroline Bellingham – Head of Procurement – BA (Hons) Taking on the role of Head of Procurement, Caroline brings more than 10 years’ experience within the energy industry to Optima. Prior to joining Optima Energy Management, Caroline worked as Operations Manager for a large energy consultancy, managing a team of Account Managers. She was also responsible for liasing with key clients and managing the relationship with energy suppliers. “Caroline has a proven track record of delivering quality service to end users with the energy industry, and has a real knowledge when it comes to the requirements of energy users and energy suppliers. With her credentials, Caroline will indeed bring valuable experience to ensure that Optima Energy Management continues to deliver first-class services to our customers and excellent working relationships with the energy suppliers.” says Steve Wright, Managing Director for Optima Energy Management.


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Broughton
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