OPTIMAENERGY.NET Privacy Statement

    This document was last updated November 22nd, 2005.

    DHP is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to  OPTIMAENERGY.NET; it does not apply to other online or offline DHP sites, products or services. Please read the complete OPTIMAENERGY.NET privacy statement.


    Collection of your Personal Information
    We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before ordering e-mail newsletters, joining a message board or forum, or when purchasing and/or registering DHP products. Personal information collected by OPTIMAENERGY.NET often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

    When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Web site.

    OPTIMAENERGY.NET may also collects information about which pages our customers visit within OPTIMAENERGY.NET. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

    Use of your Personal Information
    We use your personal information for the following purposes:

    • To ensure our site is relevant to your needs.
    • To deliver services, such as newsletters.
    • To help us create and publish content most relevant to you.
    • To alert you to product upgrades, special offers, updated information and other new services from DHP, if you so request.
    • To allow you access to limited-entry areas of our site as appropriate.


    DHP may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DHP or the site; (b) protect and defend the rights or property of DHP and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of DHP employees, users of DHP products or services, or members of the public.

    Your information may be stored and processed in the United Kingdom or any other country in which DHP or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

    Control of your Personal Information
    When you register, or otherwise give us personal information, OPTIMAENERGY.NET will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

    Access to your Personal Information
    We will provide you with the means to ensure that your personal information is correct and current.

    If you register on OPTIMAENERGY.NET or subscribe to a newsletter, you can review and edit your personal information at the Profile Centre.

    At the Profile Centre you can:

    • View and edit personal information you have already given us at OPTIMAENERGY.NET.
    • Tell us whether you want OPTIMAENERGY.NET to send you marketing information.
    • Subscribe, or cancel subscriptions, to newsletters about our services and products.


    Security of your Personal Information
    OPTIMAENERGY.NET is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

    Use of Cookies
    When someone visits the Support section of the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

    Enforcement of this Privacy Statement
    If you have any questions regarding this statement, you should first contact DHP by e-mail at privacy@optimaenergy.net

    Changes to this Statement
    DHP will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, OPTIMAENERGY.NET will notify you by placing prominent notice on the Web site.

    Contact Information
    DHP welcomes your comments regarding this privacy statement, please contact us by e-mail (privacy@optimaenergy.net).

    DHP Energy Systems Limited
    Griffin House
    1st Floor
    The Water Mill Park
    Broughton Hall
    Skipton
    North Yorkshire
    BD23 3AN

     

     

    Optima Energy Management
    Griffin House
    Broughton
    Skipton
    North Yorkshire
    BD23 3AN
    tel: +44 (0) 1756 702 488
    fax: +44 (0) 1756 702 489

    Innovation Centre
    1 Devon Way
    Longbridge Technology Park
    Birmingham
    B31 2TS
    tel: +44 (0) 121 222 5617
    fax: +44 (0) 121 275 6101

    email: info@optimaenergy.net