At Optima, we are happy to cooperate with our clients in protecting their investments

Software Escrow is a legal term that refers to the software owner placing source code with an independent third party, known as the Escrow Agent. The user or licensee will be allowed access to the source for the purposes of maintaining and supporting the application in the event that the software owner is unable or unwilling to provide support.

Many organisations take out escrow as an insurance policy for corporate software systems as part of their Business Continuity Planning. At Optima, we are happy to cooperate with our clients in protecting their investments and have carried this out in conjunction with the National Computing Centre based in Manchester.

The Escrow Agent holds the source code according to the terms and conditions of a tripartite escrow agreement between the owner, the escrow agent, and the user or licensee. The agreement details the circumstances or ‘trigger events’ in which the source code may be released to the licensee, usually the owner failing to carry out agreed maintenance procedures or provide support, or the bankruptcy or liquidation of the owner.

Optima Clients include Thames Water, Scottish Water, Vodafone, utilyx, Morrisons, GSH, and EIC
Optima Clients include Thames Water, Scottish Water, Vodafone, utilyx, Morrisons, GSH, and EIC
Optima Clients include Thames Water, Scottish Water, Vodafone, utilyx, Morrisons, GSH, and EIC